What Can You Expect At Our Convention?
Buy Your Tickets Here!
Please note that all online payments will be sent to Emily Gonsalves (the owner of Pretty Heroes) and her name may appear on your receipt. If you wish to pay in cash, e-transfer, or with debit (in person), you can contact us to request an alternate method of payment. Please note that we do not make special trips to sell tickets in person. Aside from appearances where we will have a promo table, in-person sales are at our discretion.
If you have any problems with the ticket portal, please email us at [email protected]
Please note that if you order a T-shirt, you can choose shipping or contact us to pick up at another event. We may not be able to create all T-shirts on demand at the convention if you do not order in advance.
We sell tickets in person at other events.
Please check our social media feeds and/or our promo booths page for a list of upcoming appearances.
Not Sure About Attending Our Next In-Person Event?
We are a family friendly event and the majority of the event is safe for general audiences with select programming having a PG or PG-13 rating. Most programming will be geared towards teens and up, even when it is suitable for general audiences. If you are bringing any younger attendees, we recommend reviewing past schedules for an indication of programming and if there is enough that is suitable for them to enjoy. Our previous schedules are here for reference.
For general questions about the event, please check out our FAQ before contacting us. Most answers will be found there.
Please keep a copy of your proof of purchase for sign-in at the registration desk. You will need to show proof of payment either in printed form or on an electronic device to pick up your physical badge(s).
Accessibility
For persons with disabilities who require an attendant, please see our FAQ for details about our accessibility policy. Service animals are permitted with proper identification. While we make every effort to have our team find those with accessibility needs to offer assistance, there are many invisible disabilities that our team might miss.
Anyone with accessibility needs is encouraged to speak to a volunteer or staff member for assistance with processing their registration or check-in to the event instead of waiting in line. Any additional accommodation requests can be discussed with the registration manager at the door or email us in advance if there is a request that may involve more particular coordination so that we can discuss options of what we can provide.
Ticket Add-Ons
Please read the terms on the individual ticket add-ons before purchasing. If you have questions, please email us.
Refund Policy for Tickets, Add-Ons, and Merchandise:
Please read all of the terms on your selected items before purchasing. Additional information, if applicable, is listed within item details/descriptions. We do not refund any items at 100%.
Our standard refund policy is available here.
If you wish to pick up merchandise at registration WITHOUT a ticket purchase, please ask our registration team to provide those items and/or have a team member retrieve them for you. Admission tickets are not required to purchase our merchandise.